Richard P. Bay
General Manager, CEO

Jordan Valley Water spent time in 2008 and early this year working on its strategic plan. One portion of this plan includes our mission, vision and values. While our previous mission statement was comprehensive and detailed, we felt it was time to engage our constituents and especially our employees on a different level: closer to home. Our new mission, vision and values statements are unveiled here.

In an effort to make our mission statement more approachable and memorable for employees, we simplified it to “Delivering quality water and services every day.”

We take our responsibility seriously to deliver the highest quality water possible to our customers, along with the best possible service…every day.

Our vision is to provide a sustainable water supply to promote individual and community well-being.

Focusing on this vision will enable us to accomplish our goals and ambitions for future generations, including our own children and grandchildren.

Jordan Valley Water’s values center around its workforce, its customers, and ethics. We were able to successfully boil down those values into the following:

• Safety: We are committed to employee and public safety.
• Service: We care about our customers’ needs and strive to fulfill them.
• Respect: We care about our employees and invest in their success.
• Integrity: We believe in doing the right thing, individually and as an organization.
• Leadership: Our passion for quality drives us to employ innovative practices.