Customer Service
Customers deserve the best attention they can get, whether it’s on the phone, in person, or over the internet. Jordan Valley Water delivers quality attention to each customer, promoting trust in all our interactions.

How To Pay Your Bill

  • NEW Online Bill Payments
  • Mail (checks or charge)
  • Online Banking (through your financial institution)
  • In Person
  • By Phone (debit or credit card)
* Bills are due the 20th of each month. Meters are read monthly except Dec., Jan., and Feb., when they may be estimated. Landlords are responsible for the unpaid bills of their tenants.

How To Sign Up For Water Service

  • Verify you are in our service area by calling 801-565-4300.
  • Fill out a water service application, available below.
  • Fax or bring in the completed application along with proof of home purchase. This can be the first page of your settlement statement. If you are renting, call our office at 801-565-4300 for instructions.


Customer Service Information:
Phone: 801-565-4300
Email: customerservice@jvwcd.org
Open: Monday-Friday
From: 8am-5pm