What is Jordan Valley Water Conservancy District?
Jordan Valley Water Conservancy District is a political subdivision of the State of Utah. It was created in 1951 under the Water Conservancy Act. For more information, visit the about section of this site.
Is Jordan Valley Water part of West Jordan City?
No. Our offices are located in West Jordan at 8215 South 1300 West, but Jordan Valley Water is primarily a wholesaler of water, serving much of Salt Lake County and other areas.
Where can I find Jordan Valley Water Conservancy District in the phone book?
Jordan Valley Water is located in two places in the white pages: the government section under Special Districts and in the business section alphabetically.
How can I get a job with Jordan Valley Water?
Visit our employment page for information.
How can I speak to a manager?
Jordan Valley Water is staffed by many divisions that have differing roles and responsibilities. Call our main office at 565-4300, explain what you need, and we will then transfer you to the appropriate person.
Where and when are board meetings held?
Board meetings are held in West Jordan at 8215 South 1300 West. View our calendar for dates and times.
How can I get the results of a bid proposal?
All bid proposal results are posted on our web site. Please view our projects page. Any additional questions can be emailed to firstname.lastname@example.org.
When is the Garden Park open?
Summer Hours (open every day) May 1 to Sep 30, 8am to 8pm
Winter Hours (open Mon-Fri) Oct 1 to Apr 30, 8am to 5pm
Do I need to check in or pay to visit the Garden Park?
No, the Conservation Garden Park is open to the public at no charge. You may visit during our hours of operation (see above) for a self-guided tour, or come any Wednesday evening at 6:30 during summer hours for a guided tour.
Can I buy plants at Jordan Valley Water?
Sometimes plants are available for sale at our Garden Fairs through participating vendors, but plants are not available for purchase otherwise. Visit conservationgardenpark.org for a schedule of Garden Fairs and information about waterwise plants.
What are your hours of operation?
Hours of operations: Monday thru Friday 8 a.m. to 5 p.m. We are closed for all major holidays.
Why is my bill so high?
There could be many reasons. Please call Customer Service to discuss your usage. Jordan Valley Water can create a service order to have your meter checked for problems, at no cost to you.
What does the “non-pumped” or “pumped” water charge mean on my bill?
Some areas of Jordan Valley Water's retail system are delivered water that does not need to be pumped to reach the elevation of the customers’ homes. They are billed at the “non-pumped” rate. Other areas require water be pumped to the elevation of their homes. They are billed at the “pumped” rate.
How can I pay my water bill?
Jordan Valley Water accepts credit cards, checks, cash (pay at the office—please do not mail cash), cashier’s checks, money orders, or payments made at designated Automated Clearing House.
Why did my account number change?
A new utility billing software was implemented in February 2007.
How often is my meter read?
To the extent possible, water meters are read each month, and corresponding bills are sent to customers for that month’s water use. However, this interval may change under special circumstances or situations.
When is my bill estimated?
Jordan Valley Water may estimate your water usage—based on past usage patterns—whenever it is difficult for meter readers to access your meter, such as after a heavy snowstorm.
When is my bill due?
Payments are due the 17th of each month.
What is the flat fee on the bill every month/what is your fee schedule?
Jordan Valley Water charges a flat fee based on the size of your meter. Rates for water use, based on our fee schedule, accumulate in addition to the flat fee. View the fee schedule here.
Can I get a new garbage can?
Jordan Valley Water is a wholesaler of water. You will need to call your waste services provider.
What is the hardness of my water?
170mg/L or 10 grains per gallon.
My water is cloudy or brown. What do I do?
Cloudy (milky or whitish) water is caused by air in the line. You can run a faucet in an upstairs bathroom for a few minutes to see if it clears, but air in water usually resolves itself over time.
Brown or reddish water is caused when sediment in the pipeline is stirred up, usually from a main line break. Flush the lines in your home by letting them run until the water is clear.
How can I find out what is in my drinking water?
Water quality information can be found on our website in the Water Information section.